Pricing, Guarantee, Delivery Information, Returns Policy & VAT

Pricing, Guarantee, Delivery Information, Returns Policy & VAT


The prices quoted on are specially discounted offers only available for on-line purchases and are not available for orders placed over the phone or by email, fax or post. The prices are subject to your order being placed via the on-line shopping platform and payment being made with order. We do not offer credit terms for on-line purchases. Orders are accepted subject to our standard terms and conditions of sale and we reserve the right to alter and / or amend prices, stock availability and delivery charges as required. None of these conditions affect your statutory rights as a consumer.


We manufacture Klikflor in our ISO9001 accredited factory in Luton, Bedfordshire. Our Klikflor range of interlocking floor tiles are offered for sale with the benefit of a one year manufacture’s guarantee of the interlocking floor tiles.

Delivery Information

Providing your items are in stock and you order before 3pm, your order will arrive witthin 2 days. Due to our demanding production schedule we can not always guarantee that Klikflor products are in stock. If your order is not in stock we will do our best to manufacture it within  2-5 days.

We work very hard to deliver your tiles in the cheapest and most efficient way we can with the least packaging possible. To this end we use two shipping companies – one for orders under 14m² which will be delivered in boxes and all other orders will arrive on a pallet with our second shipping company.

You can specify boxes or a pallet for orders that would usually be delivered by the other method but please be aware that this may be more expensive. Skirting may be delivered separately as it is 2.5m long.

Returns Policy

We offer a no quibble returns policy, if for any reason you do not require or want the goods please just return any unwanted items within 14 days of delivery for a 100% refund of the value of the goods returned. Please note that it is the customer’s responsibility to arrange and pay for the safe return of the goods unless there is something wrong with the goods in which case please contact us to arrange collection.

VAT / MWST / Sales Tax

All products on this website include VAT / Sales Tax by default. Sales Tax will be charged at 20% on all orders placed from within the European Union unless you can provide us with a valid VAT registration number when we can issue a EC Sales zero rated VAT invoice. For sales outside the EU sales tax will not be charged but you will have to contact us over the phone to arrange this.

Let's Get Started!

We have several different products available to suit your flooring needs. Get started with our quick quote and area calculator.